This policy describes the ways we collect, store, use and protect your personal information. You accepted this policy when you signed up for Service on HWAssociates.us. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on the "Policy Updates" page of our website. We last modified this Policy on September 15, 2005.

If you register as a user, we collect the following types of information from you:

• Contact information - your name, address, phone number, email, and other similar information.
• Financial information - the credit card number that you use to pay for services on www.HWAssociates.us.

While you are using our Service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes.

Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.

How We Use Cookies
When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer. We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

How We Protect and Store Personal Information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. We store and process your personal information on our computers in the United States, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How We Use the Personal Information We Collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:

• Provide the services and customer support you request;
• Process transactions and send notices about your transactions;
• Resolve disputes, collect fees, and troubleshoot problems;
• Customize, measure, and improve our services and the content and layout of our website;
• Send you targeted marketing, service update notices, and promotional offers based on your communication preferences;
• Compare information for accuracy and verify it with third parties.

How We Share Personal Information with Other Pro Player Connect Users
To process business user payments, or to send payments to athlete users, we will share some information from time to time. As a registered user of HW Associates services, we will process credit card payments with your credit card and merchant service provider.

How We Share Personal Information with Other Parties:
We may share your personal information with one or more of the following parties:

• Service providers under contract who help with parts of our business operations (fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
• Financial institutions with whom we form partnerships.
• Companies that we plan to merge with or are acquired by. (Should such a combination occur, we will require that the newly combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)
• Law enforcement, government officials, or other third parties when
  • we are compelled to do so by a subpoena, court order or similar legal procedure;
  • we must do so to comply with law;
  • we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Use Policy.
• Other third parties with your consent or direction to do so.

HW Associates will not sell or rent any of your personal information to third parties in the normal course of doing business and only shares your personal information with third parties as described in this policy.

Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may contact HW Associates staff and request restriction of sharing of your personal data. See the Contact Us page for contact details.

You can also control how we use your contact information to market our services to you in the Notifications Preferences section of your Profile.

How To Access or Change Your Personal Information
You can review your personal information and make any necessary changes, at any time by logging in to your account and changing your preferences in the My Profile page of the "My Account" tab. By registering as a member of HW Associates, you agree to allow the company to post your personal profile information on the HW Associates site, (excluding home address, phone number and email address) so that HW Associates registered users can communicate with each other within the parameters of the website.

How To Contact Us With Questions about Privacy
If you have questions or concerns regarding this policy, contact us by writing to us at HW Associates, Attn: Privacy Department, PO Box 2311, Alpine, CA 91903.

Terms of Use    |    Privacy Policy

© 2005 – 2009 HW Associates